FAQ’s

• What makes soaps from Ceylon Suds unique?

  Our soaps are handcrafted in small batches with a special blend of natural ingredients, avoiding harsh chemicals. We take pride in our commitment to sustainability, using eco-friendly biodegradable packaging and high-quality ingredients whenever possible.

• Are your products eco-friendly?

  Absolutely! At Ceylon Suds, we strive to minimize our impact on the planet. Our packaging is completely plastic-free and fully biodegradable. We ensure that all our ingredients are sourced sustainably and that our production processes are environmentally responsible.

• What is your return and refund policy?

  If you’re unsatisfied with your purchase, reach out to us for assistance. If a resolution isn’t feasible, we offer a full refund upon return. Kindly note, returned products are responsibly discarded due to safety regulations. To qualify, items must be purchased from our website with valid proof of purchase.
  For further details, contact us at support@ceylonsuds.com or call [phone number].

• Are your soaps vegan and cruelty-free?

  Yes, all Ceylon Suds products are 100% vegan and cruelty-free. We never use animal-derived ingredients or test on animals.

• How should I store my soap for the best longevity?

  To prolong the life of your soap, store it in a well-draining soap dish and avoid letting it sit in water. Allow it to dry between uses to prevent it from becoming mushy.

• Are your products safe for sensitive skin?

  Our soaps are made with gentle, skin-loving ingredients like shea butter and natural oils, suitable for most skin types. However, we recommend doing a patch test if you have particularly sensitive skin.

• How long does it take to receive my order?

  We process and ship orders within 2-3 business days. Depending on your location, shipping usually takes 5-7 business days. You’ll receive a tracking number once your order is shipped.