At Ceylon Suds, we value your satisfaction and the environment. Returns are a leading contributor to landfill waste, and at all times, we undertake all our efforts to minimize such waste while ensuring that your experience with our products remains positive.
First-Time User?
We would certainly like to help you find the perfect match for your skin. Need advice on which one will suit you?
View advice or contact us for a consultation to assist you with the best product that will suit your needs.
Have Questions or Issues?
You can always get in touch with our team if you have any questions or concerns about a product: support@ceylonsuds.com or [phone]. We’re here to make sure you get the best out of your purchase with expert guidance and practical tips.
Return Policy
Quality Guaranteed at Ceylon Suds, we stand behind the quality of our products. If you are not completely satisfied, please contact us and we will work with you towards resolution. If the issue is irreconcilable, we will accept returns and provide a full refund of the purchase price.
To be Eligible for Return:
- Products must have been ordered/ purchased from our website: ceylonsuds.com.
- You must provide valid proof of purchase.
- We reserve the right to monitor return activity and may limit or refuse returns in cases of misuse.
What Happens to Returned Products?
For health and safety reasons, we cannot resell returned products. We will dispose or compost them responsibly in an environmentally friendly manner. Please consider the ecological impact before deciding to return a product.